Hey! Welcome back to VIENNA/NOW. This episode’s going to be a little bit different. We’re going to look at what to do when you’re coming to Vienna and you want to have the best time possible. We’re going to look at some tips and tricks and the rules of getting around the city. Let’s get ready, let’s get started and here we go. If you arrive in Vienna at the international airport, you have different ways to get into the city centre. You can obviously take a taxi or the cheaper option which is a bus. If you want to take a train to Vienna city centre, you’ve got 2 options: the first, and by far the cheapest option, is the Schnellbahn, but here is another little tip for getting around Vienna: Please remember that the airport is actually located slightly outside Vienna, so you need to buy two tickets to get here. Even when you buy two tickets, it’s still by far the cheapest option. The fastest option is: the CAT train, or the City Airport Train. Another handy tip: if you’re coming to Vienna by car all you need to do is park your car in one of the many park garages. So called Park & Rides are super cheap, and then you ride the U-Bahn and twenty minutes later, you’re in the city centre. When you come to Vienna and you want to find out what to do and where to go, then come to the tourist info. This is Max. Max is one of the friendly faces here at the tourist info. What kind of services do you offer here? Generally we are informing the tourists with basic information. We are trying to answer their questions. We are also selling public transport tickets, such as the Vienna card, or the common public transport card. What are the most frequently asked questions? I’d say, the way to the Schönbrunn palace or to the Belvedere, or what to do in three days in Vienna. Tell me, what’s the funniest or the strangest question that you hear? Probably it’s the question: Where is the next toilet? This looks cool, what’s this? This is a mobile WIFI. You can rent it here, and it’s for carrying around the city, to have WIFI in every single spot. Also we have Freewave, which is provided in certain spots in the city, and you can just enter to have free WIFI. And remember if you have any questions, you can actually ask him, because he has a shirt that says you can. Vienna is a great place to shop, for instance here on Kärtner Straße. Just keep in mind that, like in a lot of other European cities, most of the shops here are closed on Sunday. In Vienna if you want to leisurely chill and ride on the escalator you are more than free to do so. Yeah…ok…sorry. Except, if you want to do that, you have to stand on the right side! In this city, you always leave the left side of the escalator free so that people can walk by easily if they need to. SORRY! Hello, good morning. What can I do for you? I’d like to order a coffee please. Which kind of coffee would you like to order because we have many different kinds of coffee. What’s the difference between let’s say a melange and a cappuccino? Well, the cappuccino is an espresso with milk foam, and the Viennese coffee is long coffee with milk and milk foam. That’s the difference. Then I’m going to take a melange. A melange for you, alright! Wiener Melange. Thank you. So despite any rumours you might’ve heard, there are actually some really, really nice waiters in Vienna. Don’t be fooled by the cliché. So, you might’ve also noticed that whenever you order a cup of coffee here, it’s always going to come with a glass of water. Amazing Austrian tap water. You can drink any water you get in this country. Austria is known for having some of the best tap water in the world. Can I get the check please? Awesome, thank you. So, when it comes time to pay and to tip in a restaurant or a café house in Vienna, look at the full amount of your bill, add roughly about 10% of that and include that in the amount that you pay. You never leave the money on the table, instead, you give it directly to your waiter, and once you say “thank you” the deal is sealed. That’s how much you’re giving them and paying including the tip. If you want change back, make sure you explain how much you want back from your waiter – and don’t get caught out. So Herr Christoph, how did I do? You did it perfectly. You’re now Viennese coffee house approved. Viennese coffee house approved! So, unfortunately, the sad day may come when you actually have to leave this beautiful city of Vienna. However, if you’re going back to the airport, another convenient feature of the City Airport Train is that you can actually check in your luggage here, in the city centre, with certain selected airlines, and this will actually go straight through to your final destination. So, that was our episode about all the dos and don’ts, and, tips and tricks for Vienna. Hopefully, you’ve found them helpul. If you have any other questions, feel free to leave something in the comment section under this video. Until next time in more adventures, I’ll see you again on VIENNA/NOW.